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Focus Group: "Celeb" Ad Working -- But Not How You Think

Yesterday I noted that Joe Klein had sat in on a focus group of 21 undecided voters and had discovered that character questions were way more important than issues in determining their presidential pick.

It turns out the focus group also tested responses to the "celeb" ad. I emailed Klein to ask him for details on what it showed, and he got back to me with a really interesting response.

For these voters, at least, it was unclear whether the comparison to Paris and Britney was working -- but the focus group did show that the "celeb" hit is effective in setting up the negative message that followed.

"it was fascinating and really depressing," Klein emailed. "The images of Paris and Britney came up too quickly for people to really respond on their dials, but the rally in Berlin set them rolling and it prepped them for the negative message in the last 10 seconds of the ad -- I think it was about drilling."

"So the `celebrity' ad wasn't about the celebrities, it was about the Berlin rally and gas prices," Klein says.

Interestingly, Obama's chief response ad didn't test anywhere near as well as the "celeb" ad itself, Klein says: "Since the focus groupers hadn't really picked up on Paris/Britney, they had no idea what Obama was actually responding to."

So for this handful of voters, at least, in the ads the "celeb" sneer is functioning as a softening up mechanism for the punch that follows. That's probably how the McCain team views the race more broadly, too: The celeb campaign is all about a long-term softening of Obama in advance of the ratcheted-up negative campaign that's coming this fall.

I have no idea whether it will work, but this strikes me as an interesting way of thinking about the McCain team's primary attack line.


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You guys are on fire. Interesting stuff.

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thx much

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a focus group is kind of isolated. But after all the rattling around in the media and the campaign back and forth, everyone knows what the Brittney/Paris ads are.

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But Alex is right. You guys have kept me from working way too much today. Keep it up.

interesting that voters are stupid

PUMA at the convention: day 1

This is from Luntz, a repubican operative, is full of it. I don't trust him. For all we know this focus group could have been set up to provide disinformation. I don't know why this information is provided without clarifying Luntz's long relationship with the repubs.

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Obama has to go after McCain's anger problem and his unreadiness to lead because he's "Quick Draw McCain."

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Is that Cindy's problem too?

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What's most interesting to me is how much all this rides on emotion rather than logic. The negative ads are effective because they touch a negative emotional "chord" in people.

This worked well for Bush against McCain during election 2000 when he used surrogates to foster the "impression" that McCain was unstable, committed treason while a POW, and that his wife was a drug addict.


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So it seems that useful information can> come out of small-sample-size focus groups.

In other words, hit Obama with a bunch of shit and constantly attack his character, and eventually, people will start to get a negative view of him and his policies. Wow. Shocker. Even more shocking, the idea that this might be a foreign concept to the people running the convention in Denver. Any chance Democratic strategists read this site? Any chance they paid attention to the convention(s) in 2004?

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Agree! This has been SOP for the Repubs for the past 2 decades, they've even published books about their tactics. Anyone who thought McMaverick was going to run for president without following their slimy, but winning tactics is just stupid.

This is what is so bewildering to me, that people who run these campaigns for Democrats seem so oblivious to this type of psychology.

I keep hearing so much about keeping a very positive campaign, sticking to the issues, blah blah blah. As if these people are unable to walk and chew gum at the same time. Why is it so impossible to have both negative, hard-hitting ads AND high-minded issues-oriented campaigning at the same time, directed to different demographics?

I mean, it's clear to me that there is a small but influential number of swing voters who don't rely on issues but instead rely on 'perceived character', which is gathered from all sorts of media. The McCain campaign seems to get this, but the Obama camp has been a little slow to pick up on. We're talking only a few percent of all the people who will vote, maybe 3-6%. But that can make the difference in a campaign - it certainly did in 2000 and 2004, and probably will again in 2008.

Instead of letting them all go to McCain, split some off of that group, get a few percent. You sure won't get them by talking policy, that much is clear.

Voters are nothing more than glorified hamsters.

In many of the ads, media analysts have obsessed over the celebrity accusation, ignoring the more troubling mendacious taxation message. This has especially been the case with the Spanish language ads. The political media seem to have overlooked this, and the Obama campaign's response has been limited.

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Yeah, why aren't they effectively rebutting the tax claims in these ads? They're not going to answer themselves.

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Team Obama needs to engage in a little softening up of their own. This why we have to continue to hit McCain on the houses, out-of-touchness, and the lobbyist connections. And, the Bush-hug photos need to run non-stop. responding to McCain ads here and there just won't cut it.

The Bush-hug photos are running non-stop.


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Yes, but now they need to add blow-job noises.

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I think it might be useful to put this focus group into some context. From Thomas Edsall in HuffPost:

The focus group was run by Frank Luntz, the Republican pollster, and sponsored by the AARP. There was no emphasis on issues of particular concern to the elderly -- the purpose was rather to probe the views of uncommitted voters in the Denver metropolitan region.

Seventeen of the participants were willing to reveal their 2004 vote. Of them, 12 backed George W. Bush and 5 supported John Kerry.

A little over a quarter of the group, despite their claims of neutrality, voiced opinions suggesting that they are virtually certain to vote for John McCain. A slightly smaller number of the participants appeared to be in Obama's camp.

Hmmmm. "Virtually certain to vote for John McCain" is continually repeated as "undecided voters".

So the setting up of the negative component of the ad, described as "so depressing" by Joe Klein might have produced results that could have been predicted based on the makeup of the "undecideds".

In other words, the crowd scene worked perhaps for people already inclined to react negatively.

Or maybe not. But it seems to be a bit premature to draw conclusions about the impact of the celebrity ad.

This focus group looks completely bogus in terms of measuring "undecided voter" reactions.

Front-loaded for McCain all the way.

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Luntz. 'Nuff said.

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The focus group was... sponsored by the AARP.

The AARP, while ostensibly a promoter of retirees' issues, actually gets most of its income from the insurance it sells to them.  Hence their support for Dubya's Medicare prescription-benefits legislation, despite its obvious detriment to their membership.

You can lump them in with other insurance companies in terms of the issues they'll lobby for and against.

The focus group is suspicious. Actually all focus groups are crap. It's a cheap substitute for polling, which is hard and expensive.

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It doesn't seem like the McCain campaign is being perceived as inept as it was before.

Any candidate and his campaign can change our perceptions of him if they take the necessary actions and carry them out consistently.

But is this really a surprise? If nothing else, the Repbulicans are remarkably consistent. It's their remarkable consistency that lights up like a giant sign and road map with all the ways on how to win against them. They don't do "subtle".

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Edited for clarity: "If nothing else, the Repbulicans are remarkably consistent with their approach each presidential election."

In the quiet words of Brian Griffin:

"...undecided voters are the biggest idiots on the planet".

WTF is Mitt Romney doing inside the DNC?

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Maybe he's a POW? Captured by Clintonistas? Can we torture him now, please?

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Blowing James Carville.

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Priceless! Throw some Mary Matalin in there for a truly vile threesome.

Ewww! Thanks to you, I will have that mental picture for the rest of my life.

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bvd started it!

Makes u feel proud to be an American when we analyze the sheer stupidity of voters. Barack Obama is still the favorite in the general election, but i'll say this, if this is the kind juvenile thinking among these undecided voters then we are in for a long election night.

I believe I said exactly that last week. The celebrity part is designed for THURSDAY

Exactly agree. These "celeb" messages started when the Dems moved over to Mile High Stadium. They knew that Obama would fill that stadium, with 70,000 screaming "fans"... The whole thing was geared for that one day. The rest of it is just icing on the cake.

Off topic. Anyone has a link to Michelle Obama speech in full?

Also, I know there is a BO video blogspot,can't recall the URL, anyone?

Wait a minute, Sargent...

I thought your boss Josh Marshall said this ad was intended to make people see Obama as a white chick chaser who wanted to have sex with Paris and Britney Spears.

And I thought Keith Obamann and Bob Herbert shared Marshall's view, with the added feature of non-existing monuments that were supposed to represent penises--Obama's penis, to be specific--.

Why didn't you write a little comment on how those conspiracy theories crumbled, if Klein's focus group is right?

Mmm, just a wild guess: Because Marshall pays your salary?

Maybe he should call Harold
Tell him


"My inclination is you have to be careful about attacking McCain" because his life's story buys him deference, Tennessee Gov. Phil Bredesen said in an Associated Press interview. The Republican presidential hopeful was a prisoner of war in Vietnam for more than five years.

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Typical. Bredneson cautions about attacking McCain, while earlier blabbing to the NY Times about how Obama wasn't quite up to snuff when it came to economic issues.

Typical Democrat. Cower in front of Republicans while attacking fellow Dems.

I have to sort of disagree. The way to attack McCain isn't through his anger. Unless you're going to be able to show him getting mad, that isn't going to work.

I think the way to him is to call him "confused". Not old... that'll take care of itself, too - its self-evident, if you will. Just every time you say anything about McCain - he's confused. He was confused on how many houses he owns. He was confused on with Czechoslovakia is a country still. He's confusing the Sunni's with the Shi'as. Even Ayers - McCain is confused that Obama could have anything to do with the guy when Obama was only 8 years old!

I think the Bush-McCain pictures aren't helping as much as we think. People want to believe that McCain isn't like Bush. Showing them together - that's not going to do much. Tie him to Republican's, though .... that's a brand in serious need of attacking. Tie the Republican brand around Bush's neck, then attack it relentlessly as dangerous to our country, splash McCain with it full-bore. At the same time, the DNC puts up full-blown optimistic messages about the Democratic brand. Bush is a good target - but it's the Republicans that will still be there when Bush is gone, and they're still going to screw up our country.

I have to sort of disagree. The way to attack McCain isn't through his anger. Unless you're going to be able to show him getting mad, that isn't going to work.

God you're good. Attack like crazy then make him throw a public POW PTSD tantrum THEN attack his temper

Very interesting. What I have observed is that there are many (white) people who find "something unsettling" about Obama, though they can't articulate it. I think, at least for some of these people, it is subliminal racial prejudice at work. The McCain celebrity nonsense works because gives these people an articulable reason not to like Obama. It's a problem Obama will have to overcome and it won't be easy.

BTW: I heard somebody yesterday say that it is quite ironic that Republicans bash Obama for his star-power when their modern hero, Ronald Regan, was an actor known by his political admirers as the Great Communicator.

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But St Ronnie Raygun was a war hero...oops no, he fought WWII in Hollywood.

You make a good point, wbgonne.

Just as there are fools who claim that Obama is secretly a Muslim, there are also fools who use the celebrity meme as reason not to vote for Obama. I personally suspect that those fatheads are actually racist but are afraid to voice it openly.

"Very interesting. What I have observed is that there are many (white) people who find "something unsettling" about Obama, though they can't articulate it."

The word for that is racial prejudice. They can't articulate it either because they are embarassed to, or it is subconscious.

The excuse makers basically are dancing around the elephant in the room. Anyone go overseas lately? Ask anyone anywhere. The whole world knows why Obama has trouble in America. "America is a racist country". Only in America, is it taboo to tell the truth.

Land of the free, home of the brave....

Klein's focus group was spearheaded by Frank Luntz.

I emailed Klein myself about this focus group and his article myself a few minutes ago.

According to Wikipedia about Frank Luntz (and yes, the information is sourced, so go check it out yourself if you want):

In 1997, he was reprimanded by the American Association for Public Opinion Research for refusing to release poll data to support his claimed results "because of client confidentiality". Diane Colasanto, who was president of the AAPOR when it reprimanded Luntz, said, "It is simply wanting to know, How many people did you question? What were the questions? We understand the need for confidentiality, but once a pollster makes results public, the information needs to be public. People need to be able to evaluate whether it was sound research." In 2000 he was censured by the National Council on Public Polls "for allegedly mischaracterizing on MSNBC the results of focus groups he conducted during the [2000] Republican Convention." In September 2004, MSNBC dropped Luntz from its planned coverage of that year's presidential debate, following a letter from Media Matters that outlined Luntz's GOP ties and questionable polling methodology. In a video piece, entertainers and libertarians Penn & Teller lambasted Luntz for his comment that the key to survey polling is "to ask a question in the way that you get the right answer".

He's KNOWN for mischaracterizing information from focus groups. He's got ties to the GOP. And we're actually listening to this shit and taking it seriously? Greg, I'm sorry, but I can't take this seriously. Not coming from a guy like Frank Luntz.

This was all covered by Big Blue yesterday, for those that missed it.

http://tpmcafe.talkingpointsmemo.com/talk/2008/08/joe-kleins-journalistc-treason.php

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Second this.

Frank Luntz is a Republican HACK, the inside pollster for FOX Frikkin' News, and both Klein and Sarget are talking about the results from this hack, thereby lending legitimacy to the theme "The celebrity theme is working, maybe not in the way that we thought that it was, but it is" when that might not be the case at all.

Thanks, CT Voter. It's pathetic. One person at the group actually compared Obama's speech in Berlin with a Nazi rally. What. The. Fuck?

It would not surprise me if 20 out the 21 people in that group were already McCain supporters and/or leaning McCain. Given Luntz' record, it wouldn't surprise me at all.

And CT Voter is right -- why are you giving this shit (and it is shit) legitimacy, Greg? You're better than that. I know you are.

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No, thank you for pointing out the repeated instances where Luntz has been accused of professional misconduct.

By all means, let's chew over the results of a focus group run by a discredited pollster.

Good work to both of you for getting the information onto the message board to put this story in the light that it needs to be in.

I hope Greg a) reads this, b) makes an apology for validating this crap, and c) adds this information about Frank Luntz. The fact that he didn't do C to start with is troubling. Neither did Klein. We'll see if he ever gets back to me about it.

It isn't "coming from a guy like Luntz"...It is coming from his FOCUS group

I hope that the Obama campaign is a bit more clear-eyed

Sheesh

True enough, but let us neither forget that when dealing with Frank Luntz, even the focus group members are suspect.

Exactly my point. Thanks, AdAbsurdum.

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Very soon, the McCain campaign gets put on its public financing allowance. Then the game changes completely.

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Nope - there's still lots of 527 money out there.

There is also the RNC which is the only way that McCain is going to be comparable to Obama in campaign dollars.

Here's hoping to a little scandal of McCain and the RNC getting caught coordinating their ads. I really think that Obama is waiting until McCain is on public funding before letting loose with the ads.

Personally, I think the Britney-Paris ads were focuses at Obama's strongest electorate, that being young voters. This explains why the ads seemed so ridiculous to most adults.

What do younger people view Paris and Britney as? Especially the younger voter block that is primarily voting for Obama. They were huge when these same voters were kids but not only do their persona's seem like little teeny bopper material, even wanting to be seen or heard listening to either of them would be an embaressment.

Of course this is just a theory and I really don't have the tools to measure this.

If McCain can make a significant dent in Obama's popularity with young voters that could be easily swayed from some teeny bopper celebrity, Obama has little chance of winning, since young voter turnout has been one of Obama's strongest suits, apart from of course the African American vote which I don't think McCain has a chance at.

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Younger voters think ParisBritney are dopey celebutards, older voters think they are panty-free sluts.

And unfortunately, that ad made Paris Hilton relevant again. Yet, she did a great job of smashing McCain as an "old dude".

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Paris did smack the old geezer pretty good. She also seemed more intelligent than the current occupant of the White House.

More specifically it is coming from the AARP focus group run by GOP attack artiste Frank Luntz


Wake up people

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Yes, Luntz's modus operandi is basically manipulating focus groups to provide whatever results Republicans want. He should not be described as a pollster; he was censured by the pollsters' professional society for ethics violations of this kind.

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And I'd like to comment on this:

"it was fascinating and really depressing," Klein emailed. "The images of Paris and Britney came up too quickly for people to really respond on their dials, but the rally in Berlin set them rolling and it prepped them for the negative message in the last 10 seconds of the ad -- I think it was about drilling."

"So the `celebrity' ad wasn't about the celebrities, it was about the Berlin rally and gas prices," Klein says.

Really?

First of all, I think the claim that the Britney and Paris part went by so quick that the members couldn't register their responses on the dial is questionable, at best. It's entirely possible that the change in the response after the appearance of Britney and Paris was, in fact, the response TO Britney and Paris. And secondly, if the response mechanism isn't sufficient to register the response when the images are still on the screen, then Luntz needs a more senstive way to collect the responses.

Interestingly, Obama's chief response ad didn't test anywhere near as well as the "celeb" ad itself, Klein says: "Since the focus groupers hadn't really picked up on Paris/Britney, they had no idea what Obama was actually responding to."


And what is the basis for "they hadn't really picked up on Britney/Paris" part so the ad "didn't really work"? Was that in reference to the supposed "lack of response" to the initial ad, or, to their general knowledge about Britney and Paris and their use by the McCain campaign?

Was it mentioned anywhere how long the Britney Paris had been showing on TV versus how long the response ad had?

That was pretty interesting stuff. Seems according to this group that the Dems are responding to the MSM and Washington elite - but not to those in the bubble of their daily Middle America lives. You would hope the Dems would have their own focus groups to respond better respond.

But I also don't trust this focus group for a moment. The guy running it is Frank Luntz, GOP message guru and general Dbag.

http://pufferfish.typepad.com/

But I also don't trust this focus group for a moment. The guy running it is Frank Luntz, GOP message guru and general Dbag.

Glad to see I'm not the only one spreading the word.

Makes sense. The celeb stuff is a joke, a set up. The real argument is the message: this guy is not one of us.
The line that will work against this is CORRUPTION. McCain's motives are corrupted by a long list of factors: his wealth, immorality, advisors in the pay of foreign governments, willingness to do anything to get elected, Keating 5 etc...

Unrelated point:

Dennis Kucinich, thank you. That's the spirit!

Gov. Patterson. Good one, too.

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McCain is selling amnesia. That is the subtext to every single ad, every single statement, every single speech. "Elect McCain and the War on Iraq and the "War on Terror" will be flushed down the memory toilet. No accountability, no responsibility, no truth! And no recounciliation needed." They Repubs could not have come up with a more sucessful strategy. Oh, and BTW, we won! How do we know? Easy, the wars are over and we are still here, the terrorists didn't kill us all. We must have won.

Obama cannot match this, and he knows it.
The implications of this election; that America can do what it has done since Bush was elected, and get away with it, are the most frightening in my life.

Vote McCain, vote amnesia!

Klein says: "Since the focus groupers hadn't really picked up on Paris/Britney, they had no idea what Obama was actually responding to."

Obama camp did the same thing with the 3am ad. They hyped it to their disadvantage. Must stop falling into this trap...

Others here have it exactly right: the celebrity and "The One" messiah complex ads are pre-emptive strikes to neutralze the 80,000 person Mile High Speech.

I guarantee that within 48 hours after barack's convention speech, the GOP will be running on YouTube an ad called something like "The One III: The Sermon At Mile High" mocking Obamaphiles and subliminally suggesting Barack as the Antichrist.

Barack hurt himself in this regard by choosing Berlin as the site of his big European speech. The Victory Column where he spoke was moved to its present location by Adolf. 200,000 adoring Germans is a sight that disturbs many in the over-50 crowd.

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truthseeker77,

Actually both interpretations of the ad can be truth depending on the eyes of the beholders.

The focus group was comprised of middle of the road independants. The ad may have spoke to them precisely as suggested above.

Inbred idiots and other knee-jerk, Republican leaning folk may find their hearts stirred by the baser intrepetation. We don't know. The rest of the unwashed masses were not tested. Obviously, the ass-bites in the McInsane campaign felt it important to attempt to tie Senator Obama to trite, mindless celebutards.

Directing anger at/flaming the TPM staff is less than warranted in this case. Hike up the big boy/girl panties and appologize.

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truthseeker77,

Actually both interpretations of the ad can be truth depending on the eyes of the beholders.

The focus group was comprised of middle of the road independants. The ad may have spoke to them precisely as suggested above.

Inbred idiots and other knee-jerk, Republican leaning folk may find their hearts stirred by the baser intrepetation. We don't know. The rest of the unwashed masses were not tested. Obviously, the ass-bites in the McInsane campaign felt it important to attempt to tie Senator Obama to trite, mindless celebutards.

Directing anger at/flaming the TPM staff is less than warranted in this case. Hike up the big boy/girl panties and appologize.

Look, we know all about Luntz. That's not the point. Here's the point: they've found a brilliant way of exploiting the way the brain works, making powerful unconscious associations between nauseating images (Hilton, Spears) and Obama's name and policies. I'm a cognitive scientist by profession. This is a very, very clever technique--one which goes back a long way: just read Orwell (the Emanuel Goldstein scenes).

We're up against people smarter and much more ruthless than our campaign "experts". Our sense of ethics amounts to unilateral disarmament.
At this point, we're struggling to respond to one volley after another--Britney, Berlin, Ayers. Maybe we can learn these techniques for 2012.

Obama seems to be working directly with the McCain campaign to make himself seem as ridiculously frivolous as possible: As if giving his acceptance speech in a football stadium wasn't bad enough, they've also created a stage for him that is just like Greek Temple, so that this latter day media god will feel more at home. I can just hear all the jokes now, and see all the commercial McCain will be able to use against him.

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